I spent nearly a year searching for a stairlift solution. It was overwhelming and frustrating. Then I found Havenside through a quick online search. They ...

Sandy

I spent nearly a year searching for a stairlift solution. It was overwhelming and frustrating. Then I found Havenside through a quick online search. They went above and beyond installing my stairlift. They made it possible for me to live on my own again. They guided me through the process of contacting my insurance and helped me understand my coverage options.

Sandy

I own just a few properties. One of my tenants got very sick. She was in the hospital for a long time and came home ...

Mary

I own just a few properties. One of my tenants got very sick. She was in the hospital for a long time and came home unable to walk for more than a few feet. Her insurance approved her having a stairlift. I worked with A on the customer service team. She called me weekly to let me know where the project was. She explained all the paperwork needed. M from the installation team let me know when the equipment would arrive, when they would do the installation and when I would have to sign paperwork. They always answered my calls and I felt so relieved my tenant was in good hands and my property was being respected.

Mary

I am the full-time caretaker for an adult with disabilities. He desperately needed a stairlift. We were able to get funding for the project and ...

Leo

I am the full-time caretaker for an adult with disabilities. He desperately needed a stairlift. We were able to get funding for the project and connected with Havenside. They had the best pricing and now he can get from floor to floor in his home.

Leo

Our son was diagnosed with an intellectual disability. Doing things independently is hard for him. We were lucky and found an agency to help him. ...

George

Our son was diagnosed with an intellectual disability. Doing things independently is hard for him. We were lucky and found an agency to help him. However, we did not have a contractor. Our Service Coordinator connected us with Havenside. We have nothing but good things to say about their team. They even identified a safety issue in our home outside of the project we were doing and fixed it for us.

George

I am so frustrated with other providers. They never have followed through. But your customer service lead A and the guys who did my installation ...

Rob

I am so frustrated with other providers. They never have followed through. But your customer service lead A and the guys who did my installation were different. I was impressed with T-he was an all around nice guy-very personable and professional. A has even helped me with other services. She jokes around with me and makes me feel like someone cares. Two thumbs up.

Rob

I didn't realize my condition would not only continue but progress. I had a temporary ramp installed and used it for ten years. It started ...

Kat

I didn't realize my condition would not only continue but progress. I had a temporary ramp installed and used it for ten years. It started to come apart and tilt to one side. I had to get to regular medical appointments and this temporary fix was not safe or secure to use any longer. Our installer T was very respectful and responsive to me and my family. The job was done so cleanly and neatly. It was a lot of work and was done in 5 days even with concrete having to be poured and set.

Kat

My condition is considered one of the most painful you can have. I had a very difficult three months. My stairlift broke down and I ...

Scott

My condition is considered one of the most painful you can have. I had a very difficult three months. My stairlift broke down and I had a plumbing leak which caused an electrical fire. Both jobs had been done by another company. I reached out to Havenside and even though they did not do the work and my jobs were out of warranty, they came in and took care of everything. They replaced my lift and my entire kitchen that was damaged from the plumbing leak. I couldn't even recognize it. It was so bright and beautiful. Everyone who came to my home, assessors to installers, felt like family. They respected us. They treated my house like it was their own. I have never had this kind of customer service. Their team came out and contacted me every step of the way to make sure the project was going well and I was satisfied. Everyone in my family was jealous of my kitchen and wanted them to come and do work on their houses! I never want to have to work with anyone else.

Scott

Our son was born with disabling conditions that have just gotten worse. We have been on waiting lists for years to get funding to...

Rubin

Our son was born with disabling conditions that have just gotten worse. We have been on waiting lists for years to get funding to make the modifications to the home that were needed. We worked with lots of companies. These were the best folks we have ever had in our home. They acknowledged our son (many people ignore him and talk just to us) and were so respectful. The positivity they brought into the home was so appreciated. It may sound silly but they were better than "rainbows, unicorns and lollipops.”

Rubin

Six years ago, I had a ramp installed. It was falling apart. There was bowed wood and pieces coming loose. The company that installed it ...

Pat

Six years ago, I had a ramp installed. It was falling apart. There was bowed wood and pieces coming loose. The company that installed it went out of business. I use a wheelchair and the ramp wasn't safe. All I can say is that my installer was AWESOME!

Pat

I couldn't go down the stairs. I was so afraid of falling again. My husband couldn't help as he has health issues of his own. ...

Broni

I couldn't go down the stairs. I was so afraid of falling again. My husband couldn't help as he has health issues of his own. I needed to be able to get from the sidewalk to the porch. Installer D was incredibly professional, so sweet and just all around wonderful.

Broni

I am an occupational therapist and work with people who have experienced traumatic brain injuries. Working with Scottie, he struggled to get into the bathtub ...

Gay

I am an occupational therapist and work with people who have experienced traumatic brain injuries. Working with Scottie, he struggled to get into the bathtub and sit on the toilet. He had everything he needed to get these modifications but his landlord would not approve them. Havenside worked with the landlord for months to understand the modifications, how they would be done, references for work and permits and insurances to convince them to allow the modifications. If it wasn't for them, the project wouldn't have happened.

Gay

I could not get out to the road from my apartment due to a fence. If I needed to leave, I had to have someone ...

Dillin

I could not get out to the road from my apartment due to a fence. If I needed to leave, I had to have someone come and take me all through the building to the basement. With my VPL, I can be more independent and go into the community.

Dillin

*All names used in testimonials have been changed to establish privacy and confidentiality.